Privacy Policy

Last updated: February 07, 2026

1. Introduction

Welcome to Axioma Dourado (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://axiomadourado.com (the “Website”) and use our services (collectively, the “Services”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

Data Controller: Axioma Dourado, Unipessoal Lda Email: hello@axiomadourado.com

2. Information We Collect

2.1 Personal Data You Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request information
Subscribe to our newsletter or mailing list
Create an account or register for our Services
Communicate with us via email, phone, or other channels

This information may include:

Identity Data: Name, job title, company name
Contact Data: Email address, phone number, mailing address
Account Data: Username, password, account preferences
Communication Data: Content of messages and correspondence with us

2.2 Usage Data Collected Automatically

When you visit our Website, we automatically collect certain information about your device and your usage of the Website, including:

Device Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences
Usage Data: Pages visited, time and date of your visit, time spent on pages, click-stream data, referring/exit pages, and other diagnostic data
Location Data: Approximate geographic location based on your IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files placed on your device when you visit our Website. We use the following types of cookies:

Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use Google Analytics for this purpose. These cookies are only placed with your consent.

You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. For more details, see Section 7 (Cookies) below.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Services, including monitoring the usage of our Website
To communicate with you, including responding to your inquiries, sending service-related communications, and providing customer support
To improve our Website and Services, by analyzing usage patterns and trends
To send marketing communications (only with your consent), such as newsletters, promotions, and information about new features
To comply with legal obligations, including responding to lawful requests from public authorities
To protect our rights, including enforcing our terms and conditions and preventing fraud

We will only process your personal data when we have a lawful basis for doing so, including:

Your consent (e.g., for marketing emails or analytics cookies)
Contractual necessity (e.g., to deliver services you requested)
Legitimate interest (e.g., to improve our Website and prevent fraud)
Legal obligation (e.g., to comply with applicable laws)

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics (e.g., Google Analytics), email delivery, and customer support. These providers are contractually obligated to protect your data.
For Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
With Your Consent: We may disclose your information for any purpose with your explicit consent.
For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Account Data: Retained for the duration of your account and for up to 3 years after account closure.
Usage Data: Retained for up to 26 months (in line with Google Analytics default retention).
Communication Data: Retained for up to 3 years after the last interaction.
Cookie Data: Retention periods vary by cookie type (see Section 7).

When we no longer need your personal data, we will securely delete or anonymize it.

6. Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence, including in the United States. If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we ensure that adequate safeguards are in place for international data transfers, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions by the European Commission
Other appropriate safeguards as required by applicable law

7. Cookies

7.1 What Are Cookies?

Cookies are small text files placed on your device by a website. They are widely used to make websites work efficiently, provide a better user experience, and supply reporting information.

7.2 Cookies We Use

Cookie Type	Purpose	Duration	Requires Consent
Strictly Necessary	Enable core website functionality, security, and accessibility	Session / up to 1 year	No
Cookie Consent	Remember your cookie consent preferences	6 months	No
Google Analytics	Measure website traffic, user behavior, and improve our services	Up to 26 months	Yes

7.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to help us analyze how visitors use our Website. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States.

Google Analytics cookies are only activated if you provide consent through our cookie consent banner. You can withdraw consent at any time by updating your cookie preferences.

For more information, see Google’s Privacy Policy and how Google uses data from partner sites.

7.4 Managing Cookies

You can manage your cookie preferences through:

Our cookie consent banner: Click the cookie icon or revisit the cookie settings to update your preferences
Browser settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies may impair Website functionality

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data (“right to be forgotten”)
Restriction: Request that we restrict the processing of your data
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to processing of your data based on legitimate interests or for direct marketing
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at hello@axiomadourado.com.

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your local data protection authority.

8.2 Rights Under CCPA (California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA) you have the right to:

Know: Request information about the categories and specific pieces of personal information we have collected about you
Delete: Request deletion of your personal information
Opt-Out: Opt out of the “sale” of your personal information (we do not sell personal information)
Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at hello@axiomadourado.com.

We will respond to verified requests within 45 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (TLS/SSL)
Access controls and authentication mechanisms
Regular security assessments and monitoring
Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at hello@axiomadourado.com.

11. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us:

By email: hello@axiomadourado.com
Via our website: Contact page